77c7 Privacy Policy – How Safe Is Your Information With Us?

1 Introduction

77c7 is fully committed to protecting your privacy. We understand how valuable your personal information is, and keeping it safe is our responsibility.

This Privacy Policy ("Policy") explains what information 77c7 collects, how it is used, how long it is retained, and the measures we take to keep your data secure.

This Policy applies to all 77c7 services, websites, and mobile platforms. If you have any questions, please reach out to our support team.

2 What Information Do We Collect?

77c7 collects various types of information to provide and improve our services. A detailed breakdown is listed below:

Personal Identification Information:

• Full name and date of birth
• Email Address
• Mobile Number
• Residential Address
• National ID or passport number (for verification purposes)

Financial Information:

• Mobile Banking Number (bKash, Nagad, etc.)
• Transaction History
• Deposit & Withdrawal Details

Automatically Collected Information:

• IP Address and Geographic Location
• Device type and operating system
• Browser Type and Session Information
• Activity Log on Platform
• Cookies & Tracking Information

3 Use of Information

77c7 uses the information it collects for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To keep games, betting, and other platform services running smoothly.
• Financial Transactions: For processing deposits, withdrawals, and payments.
• Customer Support: To address your complaints and questions.
• Security: To prevent fraud, hacking, and other unlawful activities.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To enhance your experience on the platform.
• Relevant Offers: To send you bonus and promotional information based on your preferences.

77c7 never sells your information to third parties for marketing or advertising purposes.

4 Data Retention & Periods

77c7 retains your data only for as long as necessary. Generally:

• Active account data is retained for as long as the account remains open.
• Even after an account is closed, data may be retained for up to 5 years for legal compliance.
• Transaction records are retained in accordance with legal obligations.
• Cookie data is typically deleted within 30 days to 1 year.

Once the retention period expires, data is securely destroyed.

5 Sharing Information with Third Parties

77c7 does not generally share your information with third parties. However, limited sharing may occur in the following circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to complete transactions.
• Game Providers: Limited data is shared with technology partners solely for the purpose of delivering gaming services.
• Law Enforcement: Information may be required to be disclosed under a court order or other legal obligation.
• Anti-Fraud Services: We work with specialist agencies to detect and combat fraud.

When sharing data with third parties, we ensure they adhere to the same standard of privacy practices that we do.

6 Cookie Policy

Cookies are small data files stored in your browser. 77c7 uses cookies to improve the quality of its services.

Types of cookies we use:

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand and improve how the platform is used.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling cookies may cause some services to not function properly.

7 Security Measures

77c7 uses the industry's best security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls prevent unauthorized access.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Audits: Third-party experts conduct regular security audits.
• Data Masking: Sensitive information is masked within our systems.
• Secure Servers: All data is stored in secure, protected data centers.

While we maintain the highest security standards, we strongly encourage you to use a strong password and never share your login credentials with anyone.

8 Your Rights

You have the following rights regarding your personal information:

To exercise any of these rights, please contact the 77c7 support team. We typically respond to your request within 30 days.

9 Protection of Minors' Data

77c7 strictly does not provide services to anyone under 18. If we discover that a minor's information has been collected, we will immediately delete that data and close the account.

A note to parents: Please ensure your children do not have access to this platform. If you suspect a minor is using it, contact us immediately.

10 Changes to the Privacy Policy

77c7 may update this Privacy Policy as needed. For significant changes:

• A notification will be sent to your registered email address.
• Special notices will be published on the platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated Policy. We recommend checking this page regularly.

11 Privacy Contact

If you have any questions or concerns about this Privacy Policy or your information, please get in touch with us:

• Live Chat: Log in to the platform and chat with us directly — the fastest way to get help.
• Email: [email protected] (for information only, not a clickable link)

Our data protection team generally processes your request within 30 days. Complex cases may take a little longer, but we will always keep you informed.